AeroRemote Insights builds on the best service response program in the industry with a brand new productivity dashboard – providing system and technologist usage visualizations – that deliver a whole new level of value.
The system collects and aggregates valuable data daily such as exam volume, rejected image reasons, and exposure levels for exams. This data is automatically integrated into easy to interpret visualizations that are useful for productivity assessment, identification of training opportunities, and asset management.
Capitalizing on the electronic drop sensors of AeroDR, AeroRemote detects and transmits incidents of minor and major drops. Instant email alerts communicate major drops that could be damaging to the panel and the CS-7 prompts users to perform a quick diagnostic check. The email notifications inform managers and the Konica Minolta call center about the failure so that they may begin preparing for the appropriate response.